Plastic Surgery Testimonials Washington DC
Here is my thank you to Dr. Friedman and his staff, and another patient experience for you, a possible future patient, to review.
I interviewed several cosmetic surgeons in addition to Dr. Friedman. All were Washingtonian Magazine rated “Top Doctors” in the Washington metropolitan area. After other consultations, I walked away with some doubts and/or other sort of reservations. Elective surgery is usually a leap of faith and in my case it was no different. However, it was easy to choose Dr. Friedman once I had my first consultation with him. It was over a year prior to my surgery, due entirely to my schedule. When I returned for a second consultation, Dr. Friedman was exactly the same; equally caring, creative, and generous with his time and opinion.
Dr. Friedman’s staff is a reflection of his ability to be a successful and beloved employer. Each team member was friendly, courteous, professional, and a pleasure to work with throughout the entire process. His staff speaks highly of him, and they genuinely like him, no small feat in today’s workplace. However, that alone was not enough of a reason for my choice.
Dr. Friedman has an outstanding reputation, and has created an office where his various expertise, personality and taste are all reflected. I was treated with respect, thoughtfulness and sensitivity. However, that alone was not enough of a reason for my choice.
When a doctor spends time with you, unrushed and focused time, makes sure you are comfortable, listens, thoughtfully responds, and has photographic examples of his work that demonstrate both his level of expertise and his sense of aesthetics, it insures your trust and confidence. Dr. Friedman, while a gifted surgeon, is blessed with an impressive natural sense of aesthetics, great “bedside manor” and I think, a delightful sense of humor. Then the decision becomes clear. What else would you possibly be looking for; a state-of-the-art surgical suite? Well, they have that too. In my humble opinion, it is better than a hospital; accredited by the AHA, but more spacious, with their equipment and staff.
My results for the following procedures; upper and lower eyelift, extended facelift including neck and chin implant, and a few other minor procedures, all outstanding. I had an amazing recovery; extremely minimal bruising and no real pain. Yes, there is discomfort, but no real pain. Along the way, the compliments his staff gave him, were reflected in his work. And just when you think you know everything that you need to know about your doctor and your procedure(s) after surgery, you may learn a little something that would not seem like much right now, however, after surgery you are delightfully surprised. I won’t spoil that for you, but it is another testimony to Dr. Friedman’s personality, thoroughness, thoughtfulness anticipation of your needs, and overall patient experience. Not to mention that it is apparent he loves what he does for a living, and the people he does it for.
You have talent, teamwork, outstanding technical and professional skills, and outstanding, customer service skills all blending into the creation of a very comfortable and successful patient experience. That was my experience. And, if you hadn’t already guessed, I do have exceptionally high standards. He and his staff met them all.
Thank you to your staff: Especially to those who took such good care of me; Galit (exceptional follow-up and overall customer service skills) Jessica (helped to make post-op an absolute breeze), Crystal (a very talented esthetician) and Debbie (in our pre-op conversation you were absolutely right and, a thoughtful, kind, experienced and skilled nurse throughout). That is why I, love my doctor.
- (just another) Happy Patient, surgery in January 2012″
I am very fortunate to have met you. You have made a difference in my life and how I see myself. I am forever grateful. Thank you for your time, wonderful care and expertise.
I would like to personally thank both you and your incredible staff for your kindness, knowledge, and all of the incredible support you and your staff provided me. Cosmetic surgery is a huge decision but the incredible amount of time you spent during each appointment and the information (which was incredibly thorough) certainly made my decision and easy one, especially since it became obviously clear that your patients come first. I had been researching breast augmentation for nearly five years and I had other consultations, but none could compare to the peace of mind and the comforting atmosphere you and your staff consistently provided. I never felt like “just another patient”. Instead, I felt like I was among friends. You are an incredible surgeon!